For many reasons, click and collect is growing in popularity. It acts as a ‘open 24/7’ complementary point of sale to your retail premises and attracts a diverse range of customers.
iStockist provides click and collect software, enabling your customers to order online, and alerting your team to prepare the order for collection. What is more, there is no setup or monthly cost, only a small transaction fee and great customer support.
Customers place their order online. At the checkout they provide their name, phone number, pick the collection time, and pay upfront by credit card or paypal.
When the customer orders, your team gets an alert via the android/ios app. The details can be printed out via any wifi printer.
Once the purchase is prepared, the team can notify the customer that it is ready for collection.
The customer arrives to the store, provides their order number, and collects it.
How it works…
Step One: Customer orders online
1. Customer places their order online. As they checkout they pick preferred collection date and time…
2. They then provide their email, name, phone number and enter a password…
3. They pay upfront by credit card or paypal…the whole process is fast and simple..
Step Two: Your team gets a notification, and confirms when order is ‘ready to collect’
4. Your team gets a beeping order alert for new orders via the android/ios app. The details can be printed out via any wifi printer
5 Once the order is prepared, the team can notify the customer that it is ready for collection by clicking ‘ready to collect’.
Customers place their order online. At the checkout they provide their name, phone number, pick the collection time, and pay upfront by credit card or paypal.
Step Three: Customer arrives to the store at the collection date/time
The customer arrives to the store, provides their order number, and collects their order. Job done!