Creating a split

“Our products sell either in packs of 6 or packs of 12, depending on the category. I don’t want customers to be able to select to buy a single unit, only a pack, but I can’t seem to be able to remove the singles/units options.”

Splits are groups of units.

  1. Login to your iStockist seller account;
  2. Select Products in the left vertical tabs, after that select Split at the top horizontal tabs;
  3. At the left side menu, click the blue plus button to add a new one;
  4. Type in the name of your split (pack size), e.g Pallet;
  5. Go back to the desired product and Under Splits you will see one input field for each split (pack size);
  6. Add the numbers of that product units that the split will contain.

Why I can’t remove the split?

The reason you can’t remove a split is because some of your products have got these pack sizes assigned to them.

  1. Select Products in the left vertical tabs, after that select Split at the top horizontal tabs;
  2. You will see the different splits (pack sizes) you have;

If you have no products using a split (pack size) the Delete split link will appear. However if some of your products have these splits specified, you won’t be able to delete.

Note:
We are planning to have a ‘delete/archive’ button for things like the pack sizes/splits to make things simpler for you. We’re also planning an import/export excel feature to make updating things like products and price lists super-fast, and this would cover the product pack sizes/splits.

At the moment you would need to update the products, removing the pack sizes/splits you don’t want, and adding the ones you do. If you then want to delete unused pack sizes, you will be able to on the Splits screen.

“What would happen if there were only 3 units left of a product? Can the customer still buy it? I would want them to be able to.”

In this case, when you get below one pack, you could temporarily change the product pack size to ‘pack of 3’ or add 3 singles and allow your customers to buy singles.

Any questions? Feel free to contact us.
Or if you need an ordering system Sign up for a free iStockist account and check it out.

Sell packs not single units