Product – Custom Fields

You can add custom product fields to provide important information or context for a product. This field can be display to the customer, to admin only and you can also choose whether the fields should appear in reports.

Step 1: Turn it on via Advanced Settings

  1. Login Click on the Cog (Top Right)
  2. Click on Advanced
  3. Add a new product Under Product, you’ll see a new option Attribute– switch it on
  4. Click on Update to save the changes.


Step 2: Add product attributes

  1. Click on My Customers (top menu)
  2. Click on Products
  3. Select a Product
  4. Click on Add/Edit Product Prices
  5. Click on the Blue plus button
  6. You’ll see an option to enter Label Value, Type and Visibility
    • Label: this is the product attribute field name (SKU, Width, Height, ERP id etc). Once added this label will appear as attribute label on all products.
    • Value: this is the value for a product ( AB129834 , 10cm, 20cm, 12345 etc). These value is stored for each product.
    • Type: you can choose between text and number types (e.g 10cm is text, 12345 is a number)
    • Visibility: this is where you choose who sees this attribute. This choice will apply to all products. More on the options below

Step 3: Selecting where the product attributes should appear:

This is defined by the Visibility choice selects in Step 2.6 above

  • Admin: means it appears on the product details on the Shelf to admin (screenshot 1)
  • Customer: means it appears on the product details on the Shelf to the customer (similar to screenshot 1 but from customers perspective)
  • Order line: means it appears on the order lines report (screenshot 2)

Screenshot 1: appears on the product details on the Shelf to admin

Screenshot 2: appears on the order lines report

  1. Click on My Customers (top menu)
  2. Click on Reports
  3. Click on Order/invoice lines
  4. Click on Download
  5. The product attributes will be in the columns towards the end of the report.

Any questions? Feel free to contact us.
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Add products prices