Easier payments Dealing with business customers can be immensely lucrative. That said, invoicing and following up can often be a big cost. The impact of late payments on your cashflow can be huge. Not to …
Wholesale customer experience In an ideal world, there would be no waiting, no queues, and instant gratification. You buy something, and it arrives. Every day, we hear of Amazon trying different ways to making buying …
Order management We’ve met with a lot of customers in the past few days. A common theme from the meetings was about keeping things simple. There’s a reason people can run pretty important parts of …
Engagement Ask a manufacturer or distributor about how they engage existing customers and acquire new ones. They will often mention 1) trade shows and 2) store visits, as the two primary ways. In terms of …
New features We push our latest release to live yesterday. And the result have been super-impressive! Here’s some notes on some of the key features in the new release! Product Variants Manufacturers and distributors using …
Online shoppers This afternoon, I got a chance to crunch some numbers around eCommerce in Europe. (I’ve put the sources at the bottom of the article) I’ve seen lots of stats flying around, saying things …
Going online Wholesales buyers are going online and probably buying from Amazon and Alibaba. In 2015, Forrester Research said 93 percent of wholesales buyers prefer to buy online. Why? Because buyers like having self-service info …
B2B eCommerce Marketplaces The B2B marketplace space is heating up. Just like consumer-focused eCommerce, the companies with the biggest opportunity in this space, are also the most likely to miss it. Just last week, two …
Product catalog Organise product catalog b2b ecommerce. To organise your product catalog for B2B eCommerce there’s a bunch of things to prepare. If you haven’t done this before, this is probably going to be one …
sales ordering system b2b sales ordering system b2b Sales order processing costs We’ve been looking into the cost of sales processing for a while. From the numbers we could find, people talk about the cost …