Ordering online

Here is a quick reference tool for customers on how to order online. If you’d like to edit this and send a word/pdf version of this to them, click view as doc. You can then go to File > Download as > and select the appropriate file format to download a copy to edit and save as a pdf.

<!–ordering from trade =

  • Navigate to trade.istockist.com and login to your buyer account using your email and password (if you do not have a buyer account click here to learn how);
  • All suppliers that have given you access to their product catalogue will appear in the left side menu, select the desired one;
  • –>

    Selecting products

    1. Navigate to the supplier store URL and login to your buyer account using your email and password (If you don’t have an account ask your supplier to send you an invitation, if you forgot your password read the Note below);
    2. The products from all categories will appear in a default Grid view but you can switch to a List view by clicking the icons near the search box;
    3. Filter the products by clicking on a different category at the side menu or using the search box at the top of the Shelf tab;
    4. There are 2 tabs at the top, one is Shelf where all products appears and the other Cart where you can confirm your quantities and checkout;
    5. To add a product to Cart enter the quantity you want in the quantity box, e.g. ‘4’. If you are on a mobile/table device, tap on Plus (+) to add the product to your cart.
    6. In case the supplier have available, the products will have different splits to select, Retail price per unit and a Print on product texts you would like stamped on the product;
    7. Select the Cart tab to confirm quantities, products and if you reached the minimum amount (Usually there will be a minimum amount of products you should purchase in each order as well as a minimum value). You can as well save this list of products in your Cart to a Favorites list by clicking the button at the bottom of the screen (Click here to learn how);
    8. If happy with all, enter details about the order like Notes, Reference numbers, Delivery address and Delivery date;
    9. Click the ‘Check out’ button;

    Making the payment

    1. After pressing ‘Check out’ button, a popup will appear to confirm the information (In case your order details are not correct you can press ‘Cancel the order’ and start again) sign and click on the payment method of your choice. The choices are between:
      • Pay by credit card, where you can enter your credit card information, which will be charged straight away (click here to know how to integrate iStockist with Stripe and start charging your customers credit card), or;
      • Pay later, where you have the option to pay by bank transfer or with cash when your products are delivered;
    2. After you choose payment method, and the processing is successful you will be redirected to the Order history page;

    Note:
    If you forgot your password, click ‘Forgot your password link, enter your email and click on ‘Send instructions’. You will be sent an email with instructions and a link to reset your password.

    <!–With iStockist you can order from more than one supplier with one login.
    All the suppliers that have given you access to their product catalogue will appear in the left side menu and on the header of the page as a drop down after you login. You can also find a supplier on iStockist in the listing page (All suppliers), and apply for a trade account to be able to access their product catalogue.
    After you select a supplier, you'll be able to see enter their store where you can see their products, search, browse and place orders.

    1. To see your supplier store after sign in select the desired one on the top header drop down (Buy from) or select from the side menu and click ‘See Store’;
    2. The products from all categories will appear in a default view of Grid but you can switch to a List view by clicking the icons near the search box.
    3. You can filter the products by clicking on a different category at the side menu or using the search box at the top of the Shelf tab;
    4. You will see 2 tabs one is the Shelf where all products appears and the other the Cart where you can confirm your quantities and checkout;
    5. To add a product to Cart enter the quantity you want in the quantity box, e.g. ‘4’. If you are on a mobile/table device, tap on Plus (+) to add the product to your cart.
    6. In case the products have different splits you can select the desired one as well as enter the Retail price per unit and a Print on product text or word you would like stamped on the product;
    7. Select the Cart tab to confirm quantities, products and if you reached the minimum amount*. You can as well save this list of products in your Cart to a Shopping list by clicking the button at the bottom of the screen;
    8. If you are happy with all, enter details about your order like Notes, Reference numbers, Delivery address and Delivery date and you are ready to press the ‘Check out’ button;
    9. A popup will appear so you can confirm the information and decide a payment method. You can choose between Pay by credit card and will enter your credit card information, Pay by invoice and you have the option to pay by bank transfer or with cash when your products are delivered or you can Cancel the order if a mistake was made;
    10. After you choose which method of payment you prefer you will be redirected to the Order history page.

    * Usually there will be a minimum amount of products you should purchase in each order as well as a minimum value for the order.–>

    Any questions? Feel free to contact us.
    Or if you need an ordering system Sign up for a free iStockist account and check it out.

    How to Ordering Online ordering system