“How do I invite new users to existing customer accounts?”
If you have a trade customer with no registered users that are allowed to buy on his behalf you can invite one following the steps below.
How to invite/add new users
- Login to your iStockist seller account using your email and password (if you do not have a seller account click here to learn how to upgrade);
- Select ‘Customers’ in the left vertical tabs, at the ‘Customers’ page side menu, search and click the desired customer;
- On the ‘Details’ tab find the ‘Users’ section at the bottom, click the blue plus button;
- Enter your customer’s user name, email address and click ‘Send invitation’;
- The user of this customer will receive an invitation by email;
- To accept the invitation, they need to click on the email link and confirm/enter their personal information, such as name & password;
- After signing up the new user will be able to place orders on your customer’s company behalf.